White Label Cryptocurrency Exchange Platform

Welcome to our comprehensive white-label service guide. This documentation explains our complete cryptocurrency exchange platform, designed to help you launch and scale your own digital currency exchange business with enterprise-grade technology.

What is Our White Label Service?

We provide you with a turnkey cryptocurrency exchange platform that comes fully equipped with professional features and enterprise-level infrastructure. Our service delivers:

• Complete Exchange Platform - Ready-to-deploy web application with all core features
• Multi-Service Support - Crypto-to-crypto, fiat-to-crypto, and buy/sell capabilities
• User-Friendly Interface - Intuitive design for both administrators and end-users
• Scalable Architecture - Built on modern technology stack (Remix, Bun, PostgreSQL, Redis)
• Multi-Language Support - English, Arabic, and expandable to other languages
• White Label Customization - Your brand, logo, and domain
• Security First - JWT authentication, role-based access, 2FA support
• Real-Time Updates - WebSocket support for live order tracking

Platform Capabilities

Exchange Services

Our platform provides three core exchange services:

1. Crypto-to-Crypto Exchange

• Instant Conversions - Swap between cryptocurrencies instantly
• Multiple Providers - Integration with ChangeNow, ChangeHero, and more
• Best Rate Aggregation - Automatic selection of best rates
• Wide Asset Support - Support for 50+ cryptocurrencies
• Network Selection - Choose blockchain networks (ERC-20, BEP-20, TRC-20, etc.)
• Real-Time Rates - Live exchange rates updated every minute
• Fee Transparency - Clear breakdown of network and service fees

2. Fiat-to-Crypto Swap

• Payment Method Flexibility - Bank transfers, e-wallets, mobile money
• Manual & Automated Processing - Configure workflow per payment method
• Custom Payment Fields - Define required information per method
• Order Management - Complete lifecycle tracking from creation to completion
• Multi-Currency Support - Multiple fiat currencies (USD, EUR, GBP, etc.)
• Deposit Address Generation - Automatic crypto wallet address creation

3. Buy/Sell Services

• Third-Party Integration - Transak, Itez, and other onramp providers
• Credit/Debit Cards - Accept card payments for crypto purchases
• Bank Transfer Support - Direct bank transfer options
• KYC Integration - Built-in identity verification flows
• Global Coverage - Support for 100+ countries

User Features

Trading & Orders

• Interactive Dashboard - Real-time statistics and quick actions
• Order Calculator - Live price calculations with fee breakdown
• Order History - Complete transaction history with filtering
• Order Tracking - Real-time status updates via WebSocket
• Multiple Order Types - Swap, convert, buy, and sell orders
• Receipt Generation - Downloadable transaction receipts

Referral Program

• Affiliate System - Built-in referral program for passive income
• Custom Referral Codes - Unique codes and shareable links
• Commission Tracking - Real-time earnings tracking in USDT
• Withdrawal System - Request payouts with approval workflow
• Referral Tree - View all referred users and their activity
• Commission Tiers - Configurable commission rates
• Lifetime Earnings - Track total and pending earnings

Account Management

• User Profiles - Manage personal information and preferences
• Email Verification - Secure email confirmation system
• Phone Verification - Optional phone number verification
• Password Management - Secure password reset and change
• Two-Factor Authentication - TOTP-based 2FA for enhanced security
• Session Management - JWT-based authentication with refresh tokens
• Notification Preferences - Customize email and in-app notifications
• Language Selection - Switch between supported languages

Admin Features

Order Management

• Centralized Dashboard - Overview of all platform activity
• Order Processing - Manual order handling and status updates
• Assignment System - Assign orders to support agents
• Status Workflows - Track sending and receiving status separately
• Bulk Operations - Archive and filter orders efficiently
• Change Logs - Complete audit trail of all order modifications
• Support Tools - Add comments and communicate with users

User Management

• User Database - Complete user registry with detailed profiles
• Role Assignment - 6 role levels (User, Support, Moderator, Admin, Super Admin, Business)
• Account Suspension - Temporarily suspend user accounts
• User Deletion - Soft delete with scheduled cleanup
• Verification Status - Track email and phone confirmations
• Referral Overview - View user’s referral performance
• Activity Monitoring - Track user orders and statistics

Currency Management

• Fiat Currencies - Add and manage traditional currencies
• Cryptocurrencies - Configure supported digital assets
• Exchange Rates - Manual or dynamic rate updates
• Rate Providers - Integration with Bitfinex, WhiteBit, OneForge
• Currency Icons - Upload custom currency logos
• Default Methods - Set default payment methods per currency

Payment Method Configuration

• Flexible Setup - Create custom payment methods
• Sending/Receiving Flows - Configure manual or automated processing
• Custom Fields - Define required user inputs per method
• Fee Configuration - Set fixed and percentage-based fees
• Limits Management - Min/max amounts per method
• Currency Connections - Link methods to specific currencies
• Incompatibility Rules - Prevent incompatible method pairings
• Multi-Language Labels - Localized field names and instructions

Analytics & Reporting

• Real-Time Metrics - Total orders, volumes, user counts
• Performance Charts - Historical order statistics over time
• Popular Methods - Most used payment methods analytics
• Popular Currencies - Currency preference statistics
• Revenue Tracking - Monitor platform revenue and fees
• User Growth - Track new registrations and confirmations

Content Management

• Static Pages - Create and edit platform pages (Terms, Privacy, AML/Policy)
• Help Topics - Manage knowledge base articles
• Topic Categories - Organize help content
• Multi-Language Content - Localized page content

How It Works

Our white label service operates with clear separation of concerns:

1. Admin/Owner Perspective

• Full Platform Control - Complete administrative access
• Business Configuration - Set fees, limits, and operational parameters
• Team Management - Create support and moderator accounts
• Financial Oversight - Monitor revenue and process withdrawals
• Customer Support - Handle user inquiries and order issues

2. End-User Perspective

• Seamless Trading - Simple and intuitive exchange interface
• Account Dashboard - Personal statistics and order history
• Earn Through Referrals - Passive income through affiliate program
• 24/7 Access - Trade anytime from any device
• Real-Time Updates - Live order status notifications

Getting Started

Step 1: Choose Your Plan

Review our subscription tiers and select the plan that matches your business volume and feature requirements.

Step 2: Legal & Onboarding

Complete our partnership agreement and provide your business details and customization requirements.

Step 3: Platform Setup

We configure your instance with:

• Your brand name and logo
• Custom domain setup
• Initial currencies and payment methods
• Admin account creation
• Email service integration

Step 4: Training

We provide comprehensive training on:

• Admin panel navigation
• Order processing workflows
• User management
• Currency and payment method configuration
• Troubleshooting common issues

Step 5: Launch

Go live with ongoing support and monitoring.

Next Steps

Explore our detailed documentation:

• Getting Started Guide - Quick start and initial setup
• Admin Panel Guide - Complete admin functionality
• User Guide - End-user features and workflows
• Payment Methods - Payment configuration
• Order Management - Order processing
• Currency Management - Currency setup
• Affiliate System - Referral program configuration

Ready to Launch Your Exchange?

Contact our team to:

• Schedule a live demo
• Discuss your specific requirements
• Get a custom quote for Enterprise plans
• Start your free trial

Begin your journey into the cryptocurrency exchange business with a proven, scalable platform.